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Privacy Policy

Rick's Heritage Saddlery values its customers and respects their privacy.
Any information you provide us, whether it be for placing an order or emailing a question, is NEVER shared with another company.

Any information that we ask for is used within the store to provide better service to our customers. Your email address may be used to send you notifications of in-store and online sales and specials, as well as when our site is updated.

If you would like more information please contact the store at 610-431-3272 or info@saddlesource.com

Return Policy

  • Items can be returned for a full refund to original form of payment within 60 days of purchase with receipt only.
  • Closeout merchandise can be returned for store credit only. Final sale items cannot be returned.
  • If purchase was made by check a store credit will be issued if returned within 14 days of purchase.
    If purchase was made by check and item was returned after 14 days of purchase you may receive a refund check (mailed within 10 days).
  • Items returned after 60 days with receipt will be issued a store credit.
  • Items returned without a receipt will receive a store credit for the lowest sale price.
  • Store credits cannot be replaced if lost or misplaced.
  • All returns must be in new condition and in original packaging.
  • Items that are not returnable include undergarments and used merchandise.

  • Online orders will receive a full refund.
  • Shipping charges will not be refunded.
  • Please include a copy of your sales receipt with your return to:

    Rick's Heritage Saddlery

    c/o Returns Department

    1340 Pottstown Pike

    West Chester, PA 19380

  • All orders shipped outside of the USA are final, no returns or refunds will be issued.

  • If you would like more information please call 1-610-431-3272 . or Email: sales@saddlesource.com